Wells Fargo customers experience issues with online banking and mobile app

Marion JacobsFeb 09, 2019

Wells Fargo customers nationwide are having a hard time getting their banking done Thursday. Wells Fargo said that smoke was detected following routine maintenance.

The problems, which Wells Fargo said include "intermittent outages", also affected Wells Fargo ATMs and credit cards, Fox Business reported.

CNBC reported that the incident happened at a data center in Minnesota at around 5 a.m. CST and was under control starting at 9 a.m. "U giving me my $45k earnest $ back?" one Twitter user wrote to Wells Fargo. We apologize for the inconvenience.

Wells Fargo's online banking platforms, including their mobile banking app, have experienced outages across all systems.

The outage comes only days after the bank experienced a similar system breakdown on February 1.

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The release didn't specify which services aren't available Friday morning, when many customers will expect payday deposits. The company tweeted Thursday morning to apologize to customers who may be experiencing an issue.

Whatever the cause, some Wells Fargo customers may have been caught short on cash or blocked from paying a bill just before the deadline.

Users took to Twitter to report the outage.

The company tweeted that the problems started after smoke at one of its facilities, and that the outage wasn't the result of a cyber-attack.

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